Hundreds of thousands of Americans have spent the days leading up to Christmas trying to navigate the HealthCare.gov Web site — with varying degrees of success.
But even for those who successfully enrolled for insurance coverage, that’s only one big hurdle behind them. The next is understanding how the plan works. And that, new research suggests, will be a big challenge for the uninsured gaining coverage in the coming months and years. CONT.
Sarah Kliff, Washington Post