When Monica Bouchard, 66, calls voters across the country, sometimes hundreds within a few hours, she makes sure to use “the best voice possible”: kind, clear, engaging and anything but monotonous. …
Ms. Bouchard is one of more than 1,000 people telephoning voters ahead of the 2018 midterms as part of a partnership between Siena College (where she works) and The Upshot at The New York Times. …
Some pollsters felt a renewed need for transparency, when, in the wake of the 2016 election, observers grew skeptical and mistrusting of polls that showed Hillary Clinton in the lead. Going into the 2018 midterms, Amanda Cox, editor of The Upshot, said she wanted to reframe the public’s understanding of polling. CONT.
Melina Delkic, New York Times